🪙 Refund Policy
Effective Date:Â September 25, 2025
Thank you for shopping with Association For H & W LLC. We value our customers and want to ensure that you are completely satisfied with your purchase. Please review our refund policy carefully:
1. Eligibility for Refunds
We accept refund requests for physical products (such as herbal wellness kits) returned in their original, unopened, and unused condition within 14 days of delivery.
Refunds for services (such as wellness consultations) may be issued only if the cancellation request is received at least 48 hours before the scheduled appointment.
Any digital or downloadable products are non-refundable once accessed or delivered.
2. Non-Refundable Items
Opened or used herbal products for health and safety reasons.
Services that have already been delivered or partially delivered.
Gift cards, promotional bundles, or discounted items.
3. How to Request a Refund
To initiate a refund, please contact us at:
📧 Email: sales@handwassociation.com
📞 Phone: (646) 230 - 9578
Please include your order number, full name, and reason for the refund request.
Once your request is reviewed, we’ll notify you of the approval or rejection of your refund.
4. Processing Time
Approved refunds will be processed back to your original payment methodwithin 5–10 business days.
Shipping fees are non-refundable, and customers are responsible for return shipping costs unless the product arrived damaged or defective.
5. Damaged or Defective Products
If you receive a damaged or defective product, please contact us within 7 days of delivery. We will arrange a replacement or full refund at no additional cost.
6. Late or Missing Refunds
If you haven’t received your refund after the processing period:
Check your bank account or payment method again.
Contact your credit card company or payment provider.
If the issue persists, contact us directly for assistance.
✅ Note: This policy applies to purchases made through our official website https://www.handwassociation.com and authorized payment platforms.
We reserve the right to update or modify this policy at any time to ensure compliance with applicable laws and regulations.
Would you like me to make a shorter version (about 2–3 paragraphs) that you can copy and paste directly into your website’s footer or Stripe settings?